Company Overview:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.
Amman, JO
SNS Product Development Executive
Purpose of the Job
To support Shop and Ship commercial teams globally to enhance service and develop the product
Job Description
- Market Analysis & Strategy Development:
- Conduct in-depth market research to analyze trends, customer preferences, and emerging opportunities.
- Benchmark competitors’ pricing, services, and unique selling propositions to identify areas for improvement and differentiation.
- Collaborative Campaign Execution:
- Establish partnerships to launch impactful local and global campaigns.
- Project Management & Implementation:
- Collaborate with IT, Operations, and Customer Service teams to oversee the successful rollout of new projects in global markets.
- Platform Management & Performance Reporting:
- Manage S&S platforms, ensuring they meet strategic goals and deliver optimal performance.
- Prepare regular reports to assess platform performance, customer engagement, and service efficiency.
- Customer Insights & Product Development:
- Analyze customer surveys and feedback to identify opportunities for product enhancements and innovations.
- Recommend and implement updates to the S&S website to align with strategic objectives and improve user experience.
- New Market Exploration:
Evaluate potential new origins for S&S services by conducting market analysis and assessing e-commerce business viability.
Job Responsibilities - Experience and Education
Bachelor’s degree in Business Administration (BA), BIS, MIS or Industrial Engineering.
0 – 2 years of experience (preferred experience in business development, product management, market analysis and pricing.)
Analytical skills, business acumen, project management skills.
Team spirit.
Good communication skills.
Excellent command of English.
Leadership Behaviors
Skills