Shop and Ship Operations Leader

Location -Amman  ,Jordan (JO) 

Job ID -5476

Job Description


Origin setup and training

Destination setup and training

Unacceptable commodities revision and identification of new opportunities

SNS Operations policy revision and update

Operational data analysis and identification of any trends and opportunities

Global Case System case analysis and root cause identification and amendments

End to end transit time review and flagging of any abnormalities

Seasonal peak management with SNS Origins

SNS system enhancements (operational systems like InfoAxs and GCS)

Quality of data entry at origin supervision and analysis

System Support

Data entry performance review

Compensation escalation and conflict resolution between origins, hubs and destinations


Job Requirements:


Bachelors degree in Industrial Engineering

Minimum 3 years of experience in operations and product management

Excellent command in excel

Team player

Good communication skills & Excellent Command in English

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.