IT Executive

Purpose of the Job

Job Description

• Continuously support and address all country employee’s IT technical issues including branch visits across the country.
• Resolve all employee's Helpdesk requests.
• Assist Aramex clients with setting up e-tools including client visits.
• Arrange for any new hardware/software requests.
• Create and manage user accounts and access permissions.
• Maintain local servers and Server room infrastructure .
• Ensure implementation of the latest software security patches and updates.
• Follow up with all internet connections and ISP providers.
• Maintain all network infrastructure.
• Responsible for the Backup solution.

       Qualification / Capabilities

• Bachelor’s Degree in computer engineering/Information Systems/computer science.
• English Proficiency.
• Basic Knowledge of networks.
• Basic Knowledge of Windows server roles and features.
• Basic Knowledge of virtualization.
• Basic Knowledge of SQL DB.
• Good knowledge of computer maintenance and end-user support.
• Communication and problem-solving skills
• IP Telephony is a plus.
• A+ is a plus.
• CCNA is a plus.
• MCSA is a plus.
• Car is a plus.