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Express Operations Analyst

Location -Amman  ,Jordan (JO) 

Job ID -3127


Job Description:


  • Analyze gateway functions per country, correlation to other departments, facilities and local requirements to define domain, processes and key performance areas.
  • Analyze business processes to identify potential areas of improvements.
  • Examine information using data analysis tools and charts to identify facts/trends, draw conclusions and make recommendations.
  • Prepare periodic health indicators and high-level reports that measure gateway operations and customs clearance performance per country.
  • Work with station inbound/outbound Express operations teams to track and report progress on action plans to optimize efficiency within gateway operations and customs brokerage.
  • Design daily KPI reports to demonstrate how processes are effectively running.
  • Carry out effective communication with stations regarding all findings/recommendations to drive better results.
  • Run regular internal operational audits through day to day reporting and monitoring to ensure we fully comply with local requirements, general policies and operational procedures.
  • Verify accounts/invoicing team reports to ensure that no revenue loss or leakage take place.


Job Requirements:


  • Bachelor’s degree in business administration/supply chain/engineering or equivalent
  • Expert in Microsoft Office applications
  • Excellent communication and analytical skills
  • Excellent command of English

  • Team spirit

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

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