Purpose of the Job
As a Credit Officer at Aramex, you will play a vital role in our credit team, ensuring timely payments from our customers. You will be responsible for collecting outstanding customer balances, managing the collection process efficiently, and collaborating with the sales team to resolve customer payment challenges. This includes handling bad debt accounts and achieving established collection targets.
Job Description
Track customer accounts for overdue payments, updating payment statuses, and flagging accounts requiring follow-up.
Support the credit team in initiating and following up on basic collection efforts for overdue accounts.
Handle routine client’s inquiries related to invoice, credit terms, payment schedules, and account statuses, escalating more complex issues to senior team members.
Maintain accurate financial and credit data in the system, generating basic reports to support the credit management process.
Assist in reviewing and preparing credit applications for approval by verifying customer details and ensuring accurate documentation.
Job Requirements - Experience and Education
- Education: Bachelor’s degree in Finance, Business Administration, or a related field.
- Proficiency in Microsoft Excel and strong analytical skills.
- Excellent command of written and spoken English.
- Strong negotiation and problem-solving skills.
- Ability to work independently and as part of a team.
- Attention to detail and high level of accuracy.
- Deep knowledge for credit and account receivables different terms.