Credit Officer

Purpose of the Job

As a Credit Officer at Aramex, you will play a vital role in our credit team, ensuring timely payments from our customers. You will be responsible for collecting outstanding customer balances, managing the collection process efficiently, and collaborating with the sales team to resolve customer payment challenges. This includes handling bad debt accounts and achieving established collection targets.

Job Description

•  Implement effective collection plans to ensure timely collection of receivables and achieve key accounts collection targets.
• Contact key accounts and defaulters for pending payment issues, maintaining strong relationships to facilitate smooth payment processes.
• Perform regular reconciliation of accounts to ensure accuracy and resolve discrepancies.
• Coordinate with internal teams to resolve any issues related to payments and collections.
• Prepare and present regular reports on collection activities, outstanding receivables, and credit status to management.
• Assist the creditworthiness of customers and make recommendations on credit limit.
• Work closely with the sales and operations teams to align credit policies with business objectives and resolve any customer disputes.
• Perform any other task assigned by line manager

Job Requirements - Experience and Education

• Education: Bachelor’s degree in Finance, Business Administration, or a related field.
• Experience: up to 2 years preferred.
• Proficiency in Microsoft Excel and strong analytical skills.
• Excellent command of written and spoken English.
• Strong negotiation and problem-solving skills.
• Ability to work independently and as part of a team.
• Attention to detail and high level of accuracy.

Leadership Behaviors

Skills