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Corporate Operations Leader

Location -Amman  ,Jordan (JO) 

Job ID -2886

Job Description

Perform operational assessments, lead discussions and decision making on new system changes/features and functionalities with different teams (CRM, CS, CX, eCommerce and Digital)

Operation system designs and requirements.

Operational Process improvement through technologies and operational tools.

Automation of warehouse operations through sorters or semi sorters.

Initiate and monitor operations improvement projects and technologies

Lead System requirements with the digital teams

Identify & resolve repetitive service failures & human errors and facilitate continuous improvement at stations

Help set new processes and procedures

Support and follow up with stations to improve their performance and enhance the processes

Perform data analysis to identify trends.


Job Requirements:

Strong Communication skills verbally and written.

Have interest in researching new technologies and staying up to date.

Ability to manage projects that involve multiple teams, departments, stakeholders.

Ability to analyze Current processes and improve them.

Statistical and Analytical skills and tools.

4 to 6 years Operations experience in medium to large scale companies.

Operational experience on the ground implementing projects and managing people.

Preferably Studied Industrial Engineering, Supply chain or logistics.

Excellent command of English.

Excellent command of Microsoft office, Power BI and Visio.

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

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