Share this Job
Apply now »

Community Operations Specialist

Location-Amman  ,Jordan (JO) 

Job ID -2634

Key Responsibilities

 

    • Communicate with and assist Stakeholders by E-mail.
    • Communicate with and assist Stakeholders over the phone.
    • Assist the Last Mile Innovation team with launching Fleet and Spot across the globe.
    • Stay updated with latest on-goings of Fleeters as a community and resolve their issues.
    • Follow up on complications and issues that emerged due to a Fleeter’s actions and fully resolve them.
    • Maintain the community’s interest in Fleet during off-peak.
    • Inspect and review new Fleet & Spot signups for Approval.
    • Work with the Analytics Team to provide new Fleeters to cities where LMI Models are active when needed.
    • Conduct community outreach efforts.
    • Collect data and compile profiles on Fleeters for analysis.
    • Evaluating changes and updates and assisting with strategic suggestions on new systems.
    • Support other functions in parallel with regular duties.

 

Skills

 

    • Communicates ideas both verbally and in written form in a clear, concise, and professional manner.
    • Expert in Microsoft Excel.
    • Team skills, including the ability to establish and maintain effective working relationships both internally and externally.
    • Knowledge in data collection systems or a proven ability to apply new systems effectively
    • Personal commitment to stay up-to-date with all technology related concepts.
    • Ability to analyze and solve problems efficiently
    • High work ethic.
    • Flexibility, versatility, and dependability.
    • Great communication skills to be able to deliver the right message across to different parties in any given scenario.
    • Ability to thrive in a challenging working atmosphere.
    • Excellent Command in English.

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

Apply now »