Senior Area Sales Executive

Purpose of the Job

Job Description

Develop and maintain an effective relationship with existing customers
Gain new customers 
Coordinate with operations / CS to satisfy customers’ needs
Report competitor’s activities to the sales manager
Ensure KPIs are met (targets, visits, opportunities, number of new accounts)
Ensure privacy and confidentiality of customer data in line with the company data security policies
Reporting any information that might impact company image, brand or functioning
Collaborate with the team to achieve its objectives
Facilitate the flow of information horizontally and vertically
Fulfill the customer’s needs and ensure high quality of service delivery
Visit customers in their assigned (geographical) areas
Grow existing customers and migrate them into higher value tiers
Keep a record of customer visits and update the CRM system regularly
Cross-sell and upsell
Gain new business
Prepare proposal and quotations to customers
Promote Aramex service to customers
Promote the use of e-tools 
Ensure the integrity and accuracy of data updated in the CRM system
Create and update regularly a prospect plan to know where to focus to gain new clients
Ensure having valid customer contracts and ensure they are renewed on time
Adhere to company HSSE, compliance and sustainability corporate policies and standards
Achieve set targets and productivity KPIs 
Achieve ACP targets where applicable
Generate sales leads and acquire new customers
Generate revenue from cross-selling and upselling
Ensure that overdue collections and problematic cases are resolved with the customers in a timely manner

Job Responsibilities - Experience and Education

•    Sales Experience (3)
•    Bachelor's degree Holder (Logistics/ Supply chain)
•    Fluent English & French Language
•    Excellent Communication Skills

Leadership Behaviors

Skills