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Freight Operations Manager - DHA

Location: KSA, Dammam

Grade: S3


Purpose of the Job

Support the station to ensure sustainable flow and growth of the freight operation

Job Responsibilities 

  • Expert in container yard terminal services for both Import & Export Sea Freight.
  • Maintain solid relation with all service providers (Shipping Lines, Air Carriers, Truck Suppliers)
  • Managing department supervisors & ensure meeting their KPI’s (Setting KPI’s and conduct annual performance reviews for direct reports)
  • Ensure effective utilization of resources and manpower
  • Updating CW within time frame set by freight module instructions (Pre-alerts, updating cost , POD’s … etc )
  • Monitor the work schedule for freight team
  • Follow up with gateway operations on daily basis to ensure all incoming and outgoing shipments are recovered and delivered to the carriers in accordance to the KPIS.
  • Facilitate the communication between the CMTs and related freight operations on all their requests/shipments according to new FRT model

Job Requirements (Experience and education)

  • Bachelor’s degree in business or any other field
  • 5 years of relevant working experience in the Freight Forwarding industry
  • Knowledge about global trade lanes, airlines & air freight solutions
  • Experience in handling Key business client, airline & rate negotiation
  • Cargo wise experience preferred
  • Excellent MS office skills: Word, Excel and Power Point
  • Good commands in professional emails writing