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Logistics Supervisor

Location -Accra  ,Ghana (GH) 

Job ID -3184

Job Summary - Logistics Supervisor                                                      

Implement and execute all warehousing activities efficiently assigned to them as per standards to ensure meeting SLAs.

Job Description

  • Perform operational procedure to ensure high levels of customer service/satisfaction.
  • Meet customer’s SLA’s for all customers.
  • Report any information that might impact company image and brand or functioning
  •  Ensure meeting team’s KPIs
    Setting KPIs for direct reports and conduct annual review
    Ensure training warehouse staff on customized logistics procedure and requirements for new  customers.
  • Ensure identifying direct reports training needs and propose training needed to HR.
  • Assist and train personnel to use warehouse systems, DQMS and the processing of work orders.
  • Facilitate the flow of information horizontally and vertically
  • Train and develop direct reports.
  • Ensures optimal team performance.
    Monitor and manage the team to ensure performance is up to standard.
  • Utilize available resources to meet customer’s SLA
  • Adhere to company HSSE, compliance and sustainability corporate policies, processes and standards
  • Acts on all assigned outcomes of the quality audits.
  • Adhere to all shipping and handling legislations.
  • Makes sure WMS is updated on time and accurately and as per the procedures.
  • Makes sure customer’s SLAs are met
  •  Ensure operations is running as per standards to avoid any type of losses
  • Responsible for maintaining accurate stock levels and avoid discrepancies.
  • Run the operations to avoid loss or damage related to human, customer goods or facility.




Minimum Requirements

  • Bachelor’s degree in related field
  • Minimum of 3 years’ experience within a Logistics or Warehouse management role
  • Proven track record.
  • Logistics Industry experience required



Skills & Competencies

  • Excellent communication and interpersonal skills
  • Experience in use of Excel and related formulas
  • Experience in Warehouse management system
  • Ability to work independently with minimum supervision
  • Good organization and planning skills
  • Ability to deliver excellent customer experience
  • Integrity



Deadline for submission of application is 4th December 2020.


Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.